The Nigerian Communications Commission (NCC), has established a number of Emergency Communications Centres (ECC) across Nigeria. This practice is not new in the western world and most other countries in Africa so Nigeria is actually joining what has since been a global practice. The NCC established these ECC centres as part of its mandate to “Promote and enhance public safety through the use of a particular number which shall be designated as the Universal Safety and Emergency Assistance Number for telephone services generally.”
The Centres exist in various states of the federation and the Federal Capital Territory (FCT). With the existence of these lines, Nigerians can now access help from any Response Agency such as the Police, Federal Road Safety Corps (FRSC), Nigeria Security and Civil Defence Corps (NSCDC), Fire and Ambulance Services by simply dialing a toll free number 112 from any network.
How these Centres were established
Each state was requested to allocate a suitable piece of land, as its counterpart contribution for the establishment of the Emergency Communications Centre in the state, while NCC was to build, equip and operate the Centres for some years before handing over to the states. NCC, took practical steps ever since to ensure that the Centres are established in various parts of the country.
How ECC works
The Emergency Communication Centres are specially designed to answer all 112 emergency calls and to direct each call to the appropriate Response Agency closest to the caller, thereby serving as a communication link between Public Response Agencies and members of the public.
The 112 number is a Toll-free line and can be called from any network. This three-digit number will help to provide timely information to relevant agencies for the prevention of crime, rescue distressed persons, mitigate and possibly prevent disasters.
States that have Emergency Communication Centres
If you’re in any of these states all you need do when you need assistance is to call 112 and help will come from several agencies, depending on the nature of your challenge.